Our Products & Services

It’s a universal truth in business that understanding the needs of current and prospective clients is critical to success. Yet, few organizations possess the tools to hear the unfiltered voice of their current and future clients. Chatham Partners provides customized market research and strategy consulting services that help businesses understand the explicit, implicit, and latent needs of clients and prospects. Our fact-based analysis and recommendations enable organizations to improve sales processes, product/service offerings, and market perceptions.

Market Research Services
Chatham offers a toolkit of customized research programs designed to gather insights -- through in-depth conversations with prospects, clients, and intermediaries -- to help organizations acquire, retain, and grow a profitable book of business. The research programs, Intermediary Perception Analysis, New Business Win/Loss Analysis, Post-Implementation Analysis, Client Satisfaction Analysis and Departed Client Analysis, are offered on an integrated or stand-alone basis.

Strategy Consulting Services
Frequently integrated with customized research programs, Chatham offers guidance on critical business strategy issues. We will leverage our industry experience and contacts to identify critical success factors, emerging opportunities, profitability challenges, and infrastructure/technology solutions. We have experience in working with firms who are beginning to develop business plans as well as established firms who are seeking strategic validation and guidance.